Excel with the Premier Florida Professional Live Answering Service
Our Services
24/7 live answering service
Our agents can assist your callers with answers, including “Frequently Asked Questions.”
After hours answering
Dedicated after-hours answering service, ensuring that your business never misses a beat. With professional agents available around the clock, we provide personalized customer support.
Virtual Receptionist
Tell us about your business and the services you provide, and our virtual receptionists will take it from there.
Web Chat
Whether it's sales inquiries, technical support, or general assistance, Web Chat ensures your business stays responsive, accessible, and ahead of the competition.
2024 New Client Special Call Now for More Details (800) 350-3190 or Click to Get Started
Integrations
Who We Serve
Healthcare
Excel guarantees seamless communication while upholding the highest standards of privacy and compliance.
Property Management & Apartment Communities
Whether you're a large corporation or a small real estate firm, we cater to your needs with ease.
Home & Service Professionals
Excel stands ready to support businesses across sectors, whether it's a plumbing company or an HVAC service provider.
Legal
We provide round-the-clock connectivity, linking clients with attorneys 24/7.
General Business
Small businesses require exceptional customer service, and Excel is equipped to support small companies as well as sole proprietorships in delivering this service.
Hospitality
Superior customer service is essential in the hospitality industry, and Excel's diverse range of services ensures just that.
What We Do
Virtual receptionist
Our Virtual Receptionists handle calls with precision and warmth, ensuring every customer interaction reflects your company’s commitment to excellence.
24/7 live answering service
Excel has the right solution no matter what needs you may have. From conventional telephone answering service to the most advanced web based applications, our services are as diverse as our clients’ needs.
Web Chat
Excel Telemessaging's Web Chat services offer real-time customer support directly through your website. Our trained professionals provide prompt, accurate responses to customer inquiries, enhancing user experience and boosting satisfaction.
Client & Patient intake
Excel agents streamline client and patient intake. We handle scheduling, gather key details, and ensure a seamless onboarding experience so your team can focus on providing top-notch care.
Integrations
Excel offers seamless software integrations to enhance your business's efficiency and connectivity. Our services integrate with popular platforms like Zapier, Salesforce, HubSpot, and more, allowing for smooth data flow and automated workflows.
Appointment scheduling
Excel's Appointment Scheduling services streamline your business operations by efficiently managing your calendar. Our team ensures that appointments are booked, rescheduled, and confirmed with accuracy and ease.