Excel with the Premier Florida Professional Answering Service

Never miss another call with our team of professionals. Our management team has combined experience of over 85 years in the answering service industry serving customers in Sarasota County, Fort Myers, Tampa, Miami, Jacksonville, Orlando, and all surrounding areas.

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Our Services

24/7 live answering service

Our agents can assist your callers with answers, including “Frequently Asked Questions.”

After hours answering

Dedicated after-hours answering service, ensuring that your business never misses a beat. With professional agents available around the clock, we provide personalized customer support.

Virtual Receptionist

Tell us about your business and the services you provide, and our virtual receptionists will take it from there.

Web Chat

Whether it's sales inquiries, technical support, or general assistance, Web Chat ensures your business stays responsive, accessible, and ahead of the competition.

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2024 New Client Special Call Now for More Details (800) 350-3190 or Click to Get Started

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Integrations

Here are some of the popular platforms Excel Telemessaging integrates with, contact us for custom integrations.

Our services seamlessly integrate with Clio, empowering your law firm to operate with maximum efficiency. Whether you're focused on client acquisition or streamlined case management, our tailored integration ensures smooth workflow and enhanced productivity.

Excel Telemessaging has established a strategic partnership with Zapier, from CRMs to project management tools, our comprehensive integration ensures that your business operations remain fluid and interconnected.

Excel Telemessaging takes the hassle out of appointment scheduling by utilizing HubSpot CRM. With our seamless integration, your calendar remains booked, and your productivity soars. Let us handle the logistics while you focus on what truly matters – achieving your goals.

Excel Telemessaging seamlessly integrates with ServiceTitan, the leading software for the commercial and residential service industry. By leveraging this powerful integration, we optimize your workflow, ensuring efficient management of appointments, dispatches, and customer interactions.

Who We Serve

Whatever your area of expertise, Excel is in the business of helping you succeed.

Healthcare

Excel guarantees seamless communication while upholding the highest standards of privacy and compliance.

Property Management & Apartment Communities

Whether you're a large corporation or a small real estate firm, we cater to your needs with ease.

Home & Service Professionals

Excel stands ready to support businesses across sectors, whether it's a plumbing company or an HVAC service provider.

Legal

We provide round-the-clock connectivity, linking clients with attorneys 24/7.

General Business

Small businesses require exceptional customer service, and Excel is equipped to support small companies as well as sole proprietorships in delivering this service.

Hospitality

Superior customer service is essential in the hospitality industry, and Excel's diverse range of services ensures just that.

What We Do

Virtual receptionist

Our Virtual Receptionists handle calls with precision and warmth, ensuring every customer interaction reflects your company’s commitment to excellence.

24/7 live answering service

Excel has the right solution no matter what needs you may have. From conventional telephone answering service to the most advanced web based applications, our services are as diverse as our clients’ needs.

Web Chat

Excel Telemessaging's Web Chat services offer real-time customer support directly through your website. Our trained professionals provide prompt, accurate responses to customer inquiries, enhancing user experience and boosting satisfaction.

Client & Patient intake

Excel agents streamline client and patient intake. We handle scheduling, gather key details, and ensure a seamless onboarding experience so your team can focus on providing top-notch care.

Integrations

Excel offers seamless software integrations to enhance your business's efficiency and connectivity. Our services integrate with popular platforms like Zapier, Salesforce, HubSpot, and more, allowing for smooth data flow and automated workflows.

Appointment scheduling

Excel's Appointment Scheduling services streamline your business operations by efficiently managing your calendar. Our team ensures that appointments are booked, rescheduled, and confirmed with accuracy and ease.

Our Answering Service Team Helps Big & Small Businesses Grow

Excel Telemessaging means that Accounting Edge and Management is covered 24/7, 365 days a year. We get calls from unit owners and even Board Presidents shocked that there is actually a person answering the phone after hours. The service is an added bonus to our associations and worth every single cent!

Accounting Edge and Management

Excel Telemessaging has served as our answering service since March 2008. During this time Excel has provided excellent service in answering and dispatching our after hours calls. Our patients and staff have been pleased with their service. We confidently recommend Excel Telemessaging as a reliable medical answering service

Internal Medicine Physicians of Newport Beach, Inc.

We brought Excel a project to support our service and maintenance. We were a little unclear on how we wanted the process to flow, and over time we are working out all the kinks. Excel has been great to work with and always willing to assist us

Don Salyer, Insight Interim Solutions

Excel Telemessaging has been our exchange since January 2004 and we have been very pleased with their service, dedication and professionalism. I highly recommend Excel Telemessaging

Linda McNay, Newport Pulmonary Associates

You guys are doing a great job! I’ve gotten multiple feedback from my patients that say you were easy to schedule and work with. Keep it up

Dr. Max LippmanD.C.