Excel Telemessaging

Professional | Reliable | Affordable

What We Do

24/7 Live Bilingual Agents

Excel has the right solution no matter what needs you may have. From conventional telephone answering service to the most advanced web based applications, our services are as diverse as our clients’ needs.

Appointment Scheduling

Excel utilizes a web-based, real-time calendar for scheduling. Our agents and your staff are able to schedule and confirm appointments simultaneously without duplication, creating a stress-free, streamlined process for your clients’ needs.

Virtual Receptionist

Excel Telemessaging will act as your personal receptionist and direct calls to you and your staff. We will take messages for you if you are unavailable or re-route your calls to a secondary contact per your instructions.

Order Taking

Excel agents will take orders for your products or services using our proprietary software or on your website. Our system will even calculate the appropriate tax and generate an order or confirmation number for your customer.

2022 New Client Special

Call Now for More Details
(800) 350-3190

Trusted by All Industries

Excel Telemessaging means that Accounting Edge and Management is covered 24/7, 365 days a year. We get calls from unit owners and even Board Presidents shocked that there is actually a person answering the phone after hours. The service is an added bonus to our associations and worth every single cent!

Accounting Edge and Management

We brought Excel a project to support our service and maintenance. We were a little unclear on how we wanted the process to flow, and over time we are working out all the kinks. Excel has been great to work with and always willing to assist us

Don Salyer Insight Interim Solutions

Excel Telemessaging has served as our answering service since March 2008. During this time Excel has provided excellent service in answering and dispatching our after hours calls. Our patients and staff have been pleased with their service. We confidently recommend Excel Telemessaging as a reliable medical answering service

Internal Medicine Physicians of Newport Beach, Inc.

Excel Telemessaging has been our exchange since January 2004 and we have been very pleased with their service, dedication and professionalism. I highly recommend Excel Telemessaging

Linda McNay Newport Pulmonary Associates

You guys are doing a great job! I’ve gotten multiple feedback from my patients that say you were easy to schedule and work with. Keep it up

Dr. Max Lippman D.C.

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Our Services

Customer Service

Our agents can assist your callers with answers, including “Frequently Asked Questions.”

Web Chat

Our easy to use web chat services connect your customers to your business 24 hours a day.

E-Fax

Find an easier solution to faxing with Excel – bringing fax technology into the 21st century.

Conferencing

Our conferencing services give you a professional connection with professional support, which is sure to impress.

SMS Text Messaging

Reach whoever you need to straight to their mobile phone with our simple and secure 2-way SMS services.

Local & Toll Free Numbers

Excel Telecommunications can provide your business with a local telephone number, a toll-free telephone number, or both.